We will be taking it further with trading standards. Seriously, its not up to our standards or anybody else's. We finally got a response today to say that they were happy with their own work and that it met their own standards for fitting. We've raised the issue with Hoden's (Aston) who have dragged their feet in responding. If your fitting service and workmanship had been explained from the start, that you cannot cut properly or have the tools to do the work to a professional standard, then we wouldn’t have accepted it. Our independent fitter said to get it perfect would mean starting again with proper templating and putting the joins in a less obvious place with proper cuts and resins used to close up the joins. It also goes narrower at one end where the worktop meets the walls. The overhang on the hob worktop varies from between 5-30mm difference, areas have been sanded so much that they curve inwards. We were under the impression if they were professionally fitting the tops that these would be templated and cut properly. The join is wider than a pound coin, when we questioned this, we were told that they don't have the equipment do the job properly. We were told from the start that we would have a join, but it would not be visible. We had a full kitchen from Howden's, this also included a professional quartz worktop fitting service, so they say anyways.
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